Safeguarding Policy

Click here to download our safeguarding policy (Reviewed March 2024)

In the case of immediate danger to life, refer to emergency services (999) for further advice.

Safeguarding concerns or queries should initially be raised as soon as possible with Safeguarding Lead, Dr Joanne McCormack (email: [email protected] or phone: 07947137640), and with director of the Public Health Collaboration, Sam Feltham (email: [email protected] or phone: 0300 102 1684). Additionally, safeguarding concerns or queries should also be reported to the Local Authority Safeguarding Team. If you are unhappy about any aspect of Public Health Collaboration, please follow our complaints procedure by clicking here.


As a charity, we recognise our part in the wider role of safeguarding adults & children and promoting welfare. Successful safeguarding depends on effective joint working between ourselves and other agencies, organisations and professionals in a range of roles and with different expertise.

Our policy:

  • Has been developed with reference to the Government’s guidance on safeguarding and protecting people for charities and Trustees here.
  • Is reviewed annually, or as necessary following any serious incident or changes to the way we work.
  • Ensures that everyone at PHC knows what to do if a safeguarding incident occurs.
  • Is to keep accurate records, manages risks, and monitor performance regularly.

Adults classed as vulnerable may be deemed at higher risk of abuse or harm due to:

  • a need for further care and support to be provided by others, for activities such as personal care;
  • communication difficulties, including language barriers; 
  • physical health difficulties including problems with independent mobility; 
  • cognitive impairment including difficulty processing.

Abuse can take many forms, including:

  • physical (including sexual) 
  • psychological 
  • exploitation 
  • financial 
  • neglect and acts of omission 
  • discriminatory organisational 
  • modern slavery

We acknowledge that the PHC, as one of these agencies, should:

  • be alert to potential indicators of abuse or neglect and the risks possible to vulnerable people;
  • contribute to whatever actions are needed to safeguard and promote the individual’s welfare;
  • work cooperatively with the individuals and their support networks to ensure their safety;
  • be aware of how to identify and report concerns of individuals at risk of harm.

During our activities, we agree to:

  • take seriously the welfare of all participants involved;
  • ensure everyone is welcomed into a safe, caring and positive environment with a happy and friendly atmosphere; 
  • take responsibility to prevent the neglect or abuse of any participants and report any issues suspected or discovered to the appropriate authorities.

All PHC staff, Trustees and volunteers acknowledge that:

  • the welfare of our participants is our priority;
  • communication and behaviour should be open and transparent;
  • we treat all participants in the same welcoming, friendly and non-discriminatory manner;
  • we have an awareness of our personal behaviour;
  • safeguarding issues can come from anywhere and anyone, including those inside the PHC.

Safeguarding Training

Public Health Collaboration RoleMinimum Safeguarding Level
Anyone working with children or vulnerable adults or assessing
planning or evaluating needs. Includes safeguarding training.
Level 3
Staff and Ambassadors who run courses or support sessionsLevel 2
Administrative staffLevel 2
Trustees and managersLevel 1
Staff who do not access sensitive information / run groupsLevel 1
Associates (volunteers who do not work with groups)None

Training is conducted through the NHS approved e-learning for healthcare (
Individuals will register with a PHC login so that records can be easily checked annually. Those already in
possession of a valid certificate can submit these to the administrative team as evidence of completion.

Safeguarding is included in the induction process for new staff and volunteers to ensure that they are
aware of the requirements, policy, and their responsibilities.

Disclosure and Barring Service (DBS) Checks

All Staff and Ambassadors who run courses or support sessions, and/or have access to sensitive
information will have an Enhanced DBS Check.

Children and Vulnerable Adults

Our procedures comply with the Working Together to Safeguard Children guidance here.

Created December 2019 – Reviewed March 2024 – Next review date: 30.03.2025